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Why You Can’t Ignore Customer Service on Twitter

September 22, 2015 in Contact Centers, Social Media

Your brand is getting talked about on Twitter, whether you are active there or not. Tweets directed at businesses are up 2.5 times over the last two years, according to […]

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Three Rules for Your Twitter Hashtag Habits

August 7, 2012 in Social Media, Twitter

Hashtags (hash-tags) Noun A string of text, no spaces, following a hash sign (#) that’s searchable on Twitter An invaluable marketing device, similar to SEO, for use on the social media […]

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The B2B Guide to Getting Started on Twitter

April 5, 2011 in Inbound Marketing, Social Media

You’ve heard about this thing called Twitter. Everyone is talking about it. They just celebrated their 5 year anniversary and one of the co-founders was even on Conan.  In addition […]

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